• To practice a patient-centric approach and remain sensitive to the need of our patients.
• To monitor, measure, assess and improve our performance to achieve service excellence and patient satisfaction.
• To develop health professionals who can deliver quality health care.
• To identify and develop systems that promote safety and encourage a reduction in medical errors.
• To ensure that the quality of care and service delivered by the institution meets NABH standards.
• To ensure the safety of patients, staff, students and other service providers.
• To empower and involve all employees in continuous quality improvement through regular training as per the institution’s policies and quality standards, and processes and ensure commitment to implement the same.